Testimonials

Our track record speaks for itself and so do our Customers…


ANDERS, YOUNG, STRONG & JONAH

I just wanted to let you know that we often remark on the exemplary service we receive from your company.

We can always count on you and I wanted you to know because even though we think it often, I thought we should really take the time to actually let you know what a great job you do.

I would, and have, referred your company and would definitely continue to do so.

Anders, Young, Strong & Jonah

Deloitte & Touche

As a customer of Swift Delivery Systems since 2007, we are extremely delighted to express our complete satisfaction with the calibre of professional delivery representation Swift provides to both of our locations within the Ottawa area.
We are a very large and demanding business who’s demands and expectations often see last minute changes to delivery schedules and priorities. Swift has always accommodated these changes and we have grown to depend upon their services immensely.

Our entire staff are able to place and track their own orders on-line and their system is very user friendly. Swift is by far, one of the TOP courier service organizations we have ever had the pleasure to deal with over the years. Swift constantly exceeds our last minute demands and expectations which certainly makes our life that much easier knowing our shipping needs are in their capable hands.

We do not hesitate recommending Swift as a top notch vendor of professional delivery services.

Deloitte Touche - Ottawa

AVON Canada

As the World’s largest ‘Direct Seller’ of Women’s cosmetics and women’s products, AVON Canada recognizes Swift Delivery Systems in Ottawa, as our top Canadian carrier for the sales campaign years 2011/2012. This is the third time we have recognized Swift for their ‘service excellence’ over and above our many other Canadian carriers since Swift became our Ottawa terminal vendor in 1990, servicing Eastern Ontario, The Seaway Valley and Western Quebec regions, handling in excess of 54,000 shipments on an annual basis.

Swift’s overall performance includes lowest claims ratio / nightly on-time reporting / lowest to zero complaints along with consistent, prompt delivery, are just a few of the many qualities Swift  has been providing to AVON. In particular, Swift’s service truly excels during our heavy peak periods leading up to Christmas when volumes are extremely heavy and weather is less cooperative.

Many thanks to the entire dedicated Swift team including management, support staff and drivers. It is because of conscientious suppliers like Swift providing this calibre of exceptional services that allows AVON Canada to expand our territories and ensure our product lines reach their destinations securely and in a timely manner.

Stan C
AVON Canada Inc.

Direct Energy – Ottawa

I placed an order with Swift earlier today that required a 5ton service and your driver AJ was dispatched.  It turns out that AJ is handling product for a senior manager of Direct Energy who took the time to praise our local Direct Energy staff on their choice of Delivery Service.  AJ went above and beyond the call of duty and service expectations were well exceeded.  Furthermore his attitude and professional appearance all contributed to a positive delivery experience.

Field Manager

Ottawa Consulting Engineers

Your drivers are professionally attired and very friendly.  Your actual pick up time and delivery service is very fast and dependable, and your on-line service is a great tool and very user friendly. Thank you for your consistently professional service standards.

Anita
Consulting Engineers

Ottawa Architects

We have been a satisfied customer of Swift Delivery for over eighteen years.  We wish to commend Swift management and staff for both their efficient and courteous service as well as their excellent service fees.  Their drivers are very recognizable as they are suitably attired as well as very friendly.  In addition, their on-line courier order website is very user-friendly.

Rosemarie/Barbara
Architects-Ottawa

New Customer (Ottawa)

Earlier this week we arranged a pick up at a local department store in Ottawa to be dropped in Carp, Ontario. I just wanted to let you know your driver did a fantastic job.

When he arrived at the store he discovered he would have to remove the item (a very large air compressor) from the pallet in order to fit it on the truck. The store employees suggested he lay the package on its side, even though there was a warning on the box that said "DO NOT LAY FLAT". Despite their attempts to rush your driver and likely damage the compressor by laying it on its side your driver acted professionally and did the right thing.

The drop off here went smoothly and my husband and the driver unloaded a 471 lb compressor with no problems.

Thanks for the great job, if only all people were so conscientious.

Tracey G.
New Customer

Real Estate Law Firm- Orleans

Our law firm is a high volume real estate practice consisting of purchases, sales and re-financings.  We deal daily with other law firms, financial institutions, mortgage lenders and realtors from Cumberland to Stittsville.  The nature of a real estate practice demands that we meet closing dates and that original, signed closing documents and funds are delivered on time.  In order for us to run a successful real estate practice, we need a courier service that is as committed as we are.  That is why we work exclusively with Swift Messenger Delivery Systems.

From placing our orders on Swift’s easy-to-use, on-line system to seamless deliveries – despite weather and traffic conditions – Swift has given us reliable and professional service for over five and a half years. Thank you for your excellent service! 

Bradley
Law Firm – Orleans, Ontario

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